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	computerboeken » algemeen of platformonafhankelijk » theorie » it management » it service management

IT Service Management From Hell!

A guide to worst practices

Van Haren Publishing | 2006 | 127 blz. | Brian Johnson, Paul Wilkinson

This book was written by authors under the influence of Irony.
The publishers do not support the Campaign to Legalise Irony. 'I' can have serious long term effects. The publishers wish to state that they do not use Irony or approve of its use, and recommend that readers of this publication undergo Irony counseling should they be affected by its content

Tutorial for Users, Beginning and Intermediate Level

onze prijs € 12,70 incl. BTW (€ 11,98 excl. BTW) — ISBN: 9789077212219 | 9077212213


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	This guide provides a sarcastic look at today's IT culture. A new spin on delivering IT infrastructure, this humorous look at the worst methods in IT sounds off against the limitations and small thinking that exists in IT departments today. Poking fun at the sacred cows and catch phrases used by nonthinking managers, including "project management," "risk management," "help desks," and "cost management," this humorous collection of quips provides definitions, abbreviations, and acronyms for the IT lingo most commonly used today. The authors Brian Johnson and Paul Wilkinson are experienced IT managers.

	soort artikel	computerboeken
	ons bestelnummer	6730-E3
	titel	IT Service Management From Hell!
	subtitel	A guide to worst practices
	onderwerp	it service management
	uitgever	Van Haren Publishing [VHP ]
	website uitgever	www.vanharen.net
	ISBN-13	978-90-77212-21-9 \| 9789077212219
	ISBN-10	90-77212-21-3 \| 9077212213
	gepubliceerd in	2006
	geschreven door	Brian Johnson, Paul Wilkinson
	dit boek behandelt	UK versie
	taal van het boek	Engels
	aantal bladzijden	127
	uitvoering	softcover
	artikelcode fabrikant	978-90-77212-21-9
	barcode	9789077212219


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