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	computerboeken » algemeen of platformonafhankelijk » theorie » it management » it service management

IT Service Management From Hell!

A guide to worst practices

Van Haren Publishing | 2006 | 127 pages | Brian Johnson, Paul Wilkinson

This book was written by authors under the influence of Irony.
The publishers do not support the Campaign to Legalise Irony. 'I' can have serious long term effects. The publishers wish to state that they do not use Irony or approve of its use, and recommend that readers of this publication undergo Irony counseling should they be affected by its content

Tutorial for Users, Beginning and Intermediate Level

our price € 12,70 incl. VAT (€ 11,98 excl. VAT) — ISBN: 9789077212219 | 9077212213


		Delivery charges € 4,95 within Nederland (but only € 1,95 for orders over € 20)


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	This guide provides a sarcastic look at today's IT culture. A new spin on delivering IT infrastructure, this humorous look at the worst methods in IT sounds off against the limitations and small thinking that exists in IT departments today. Poking fun at the sacred cows and catch phrases used by nonthinking managers, including "project management," "risk management," "help desks," and "cost management," this humorous collection of quips provides definitions, abbreviations, and acronyms for the IT lingo most commonly used today. The authors Brian Johnson and Paul Wilkinson are experienced IT managers.

	category	computer books
	our order code	6730-E3
	title	IT Service Management From Hell!
	subtitle	A guide to worst practices
	subject	it service management
	publisher	Van Haren Publishing [VHP ]
	web site publisher	www.vanharen.net
	ISBN-13	978-90-77212-21-9 \| 9789077212219
	ISBN-10	90-77212-21-3 \| 9077212213
	published in	2006
	written by	Brian Johnson, Paul Wilkinson
	this book covers	UK versie
	language	Engels
	number of pages	127
	cover	softcover
	manufacturer code	978-90-77212-21-9
	bar code	9789077212219


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