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 | mySAP CRM Interaction CenterGalileo Press - SAP Press | 2006 | 261 blz. | Thorsten Wewers, Tim Bolte- Introduction and architecture of IC WinClient, IC WebClient and IC Management - Customizing and enhancement of Action Box, Workspaces, Agent Inbox, Email Response Management and much more - Including technical example scenarios based on company projects Tutorial for Users, Intermediate and Advanced Level onze prijs € 69,90 incl. BTW (€ 65,94 excl. BTW) — ISBN: 9781592290673 | 1592290671 |
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Verzendkosten slechts € 1,95 (voor bestellingen boven de 20 euro in Nederland, daaronder € 4,95) | ||||
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| Based on actual projects that extend across various industries, business processes and company sizes, concrete business scenarios illustrate the technical aspects of customizing. Valuable insights on mySAP CRM Interaction Center usage options are guaranteed to benefit you, even if you have already implemented.
Highlights include: - Architecture & Design: Components, Business Scenarios & Processes; - Technical Principles: IC WinClient, IC WebClient, IC Management; - Customizing and Enhancement Options: Action Box, Transaction Starter, Workspaces, Invisible Components, Business Partner Search, Information Sheet, Alerts, ERMS; - Examples from Customer Projects: Support Help Desk, Consumer Care, Employee Interaction Center, Computer Telephony Integration, Sales Advisory Services, Third-Party Implementation. | ||
| soort artikel | computerboeken | ||
| ons bestelnummer | 11640-A3 | ||
| titel | mySAP CRM Interaction Center | ||
| onderwerp | sap crm resources | ||
| uitgever | Galileo Press - SAP Press [GALi ] | ||
| website uitgever | www.sap-press.com | ||
| ISBN-13 | 978-1-59229-067-3 | 9781592290673 | ||
| ISBN-10 | 1-59229-067-1 | 1592290671 | ||
| gepubliceerd in | 2006 | ||
| geschreven door | Thorsten Wewers, Tim Bolte | ||
| dit boek behandelt | UK versie | ||
| taal van het boek | Engels | ||
| aantal bladzijden | 261 | ||
| uitvoering | hardcover | ||
| artikelcode fabrikant | 978-1-59229-067-3 | ||
| barcode | 9781592290673 |
| naar uitvoerig | compact overzicht | Nog 7 andere boeken over sap crm resources | ||
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