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![]() | ITIL Service TransitionCovers ITIL Version 3The Stationery Office Books | 2007 | 261 blz. | Office of Government Commerce (OGC)ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. For further information visit www.best-management-practice.com/ITILRefresh. Service Transition provides guidance and process activities for the transition of services in the operational business environment. It covers the broader, long-term change management role, release and deployment practices, so that risks, benefits, delivery mechanisms and the support of ongoing operational services are considered. Intermediate and Advanced Level onze prijs € 129,90 incl. BTW (€ 122,55 excl. BTW) — ISBN: 9780113310487 | 011331048X |
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Verzendkosten slechts € 1,95 (voor bestellingen boven de 20 euro in Nederland, daaronder € 4,95) | ||||
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| Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication include:
- Managing organisational and cultural change; - Knowledge management; - Service knowledge management system; - Methods, practices and tools; - Measurement and control. | ||
| soort artikel | computerboeken | ||
| ons bestelnummer | 12805-A9 | ||
| titel | ITIL Service Transition | ||
| subtitel | Covers ITIL Version 3 | ||
| onderwerp | itil version 3 | ||
| uitgever | The Stationery Office Books [TSOb ] | ||
| website uitgever | www.tso.co.uk | ||
| ISBN-13 | 978-0-11-331048-7 | 9780113310487 | ||
| ISBN-10 | 0-11-331048-X | 011331048X | ||
| gepubliceerd in | 2007 | ||
| geschreven door | Office of Government Commerce (OGC) | ||
| dit boek behandelt | UK versie | ||
| taal van het boek | Engels UK | ||
| aantal bladzijden | 261 | ||
| uitvoering | softcover | ||
| Nederlandse distributie | Computercollectief BV | ||
| artikelcode fabrikant | 978-0-11-331048-7 | ||
| barcode | 9780113310487 |
| naar uitvoerig | compact overzicht | Nog 22 andere boeken over itil version 3 | ||
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