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	computerboeken » algemeen of platformonafhankelijk » theorie » it management » itil version 3

Foundations of IT Service Management Based on ITIL V3

Van Haren Publishing | 2007 | 360 blz. | itSMF International

The new ITIL V3 approach covering the ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be delighted to discover that this new edition of "Foundations of IT Service Management Based on ITIL V3" has split out all the processes and describes them in detail. This means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations.

Tutorial for Developers, Intermediate and Advanced Level

onze prijs € 42,35 incl. BTW (€ 39,95 excl. BTW) — ISBN: 9789087530570 | 9087530579


		Verzendkosten slechts € 1,95 (voor bestellingen boven de 20 euro in Nederland, daaronder € 4,95)


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	This title covers the following: - Part 1: The ITIL Service Lifecycle; - Part 2: Functions and Processes. This new title looks at Best Practices described in the ITIL V3 upgrade. Focusing on the Lifecycle approach, this new publication covers the following steps in detail: - Service Strategy; - Service Design; - Service Operation; - Service Transition; - Continual Service Improvement. The Official itSMF Handbook on ITIL. Foundations of IT Service Management based on ITIL has become the industry classic guide on the topic of ITIL. This 2007 version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade.

	soort artikel	computerboeken
	ons bestelnummer	4584-G8
	titel	Foundations of IT Service Management Based on ITIL V3
	onderwerp	itil version 3
	uitgever	Van Haren Publishing [VHP ]
	website uitgever	www.vanharen.net
	ISBN-13	978-90-8753-057-0 \| 9789087530570
	ISBN-10	90-8753-057-9 \| 9087530579
	gepubliceerd in	2007
	geschreven door	itSMF International
	taal van het boek	Engels
	aantal bladzijden	360
	druk	derde druk
	uitvoering	softcover
	Nederlandse distributie	Computercollectief BV
	artikelcode fabrikant	978-90-8753-057-0
	barcode	9789087530570


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