IT Success!
Towards a New Model for Information Technology
Wiley | 2007 | 162 pages | Michael GentleIT Success! challenges the widespread assumption that an IT department is like a building contractor whose project managers, architects and engineers (all construction industry terms...) are supposed to deliver systems on schedule, within budget and to spec. Michael Gentle explains why this is not possible, and turns convential wisdom on its head
Tutorial for Users, Beginning and Intermediate Level
