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	computerboeken » algemeen of platformonafhankelijk » theorie » it management » itil version 3

Building an ITIL-based Service Management Department

The Stationery Office Books | 2008 | 110 pages | Malcolm Fry

This publication is a guide that clearly explains how you can build a successful Service Management department by following nine clearly explained steps.
The nine-step plan has been based around ITIL using ITIL V3 for inspiration and ITIL V2 as a reference source.

Intermediate and Advanced Level

our price € 45,90 incl. VAT (€ 43,30 excl. VAT) — ISBN: 9780113310968 | 011331096X


		Delivery charges only € 1,95 (for orders over 20 euro within Nederland, below € 4,95)


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	This publication also draws from comparisons with a remarkable and ancient source - the social structure of ancient Egypt - which, though over 4000 years old, still resonates with the modern world of IT Service Management. This book shows you how the ancient and modern can help you build a succesful Service Management department.

	category	computer books
	our order code	14761-A4
	title	Building an ITIL-based Service Management Department
	subject	itil version 3
	publisher	The Stationery Office Books [TSOb ]
	web site publisher	www.tso.co.uk
	ISBN-13	978-0-11-331096-8 \| 9780113310968
	ISBN-10	0-11-331096-X \| 011331096X
	published in	2008
	written by	Malcolm Fry
	this book covers	UK versie
	language	Engels UK
	number of pages	110
	cover	softcover
	Dutch distribution	Computercollectief BV
	manufacturer code	978-0-11-331096-8
	bar code	9780113310968


	to detailed \| compact overview	22 more books about itil version 3




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