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| computerboeken » algemeen of platformonafhankelijk » theorie » it management » itil version 3 | ||
![plaatje van ITIL Lifecycle Approach Based on ITIL V3 Suite [bundle of 5 Management Guides], computerboek van Van Haren Publishing](/vidjpg/0066756v.jpg "plaatje van ITIL Lifecycle Approach Based on ITIL V3 Suite [bundle of 5 Management Guides], computerboek van Van Haren Publishing") | ITIL Lifecycle Approach Based on ITIL V3 Suite [bundle of 5 Management Guides]BEST PRACTICEVan Haren Publishing | 2008 | 819 blz.A bundle of the following guides: - Continual Service Improvement based on ITIL V3, a Management Guide - Service Design based on ITIL V3, a Management Guide - Service Operation based on ITIL V3, a Management Guide - Service Strategy based on ITIL V3, a Management Guide - Service Transition based on ITIL V3, a Management Guide onze prijs € 83,74 incl. BTW (€ 79,00 excl. BTW) — ISBN: 9789087531089 | 9087531087 |
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Verzendkosten slechts € 1,95 (voor bestellingen boven de 19 euro in Nederland, daaronder € 4,95) | ||||
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| This Management Guide set consists of 5 books:
- Continual Service Improvement based on ITIL V3 - ISBN: 978 90 8753 128 7 - Service Strategy based on ITIL V3 - ISBN: 978 90 8753 124 9 - Service Operation based on ITIL V3 - ISBN: 978 90 8753 127 0 - Service Transition based on ITIL V3 - ISBN: 978 90 8753 126 3 - Service Design based on ITIL V3 - ISBN: 978 90 8753 125 6 The books are divided into two parts: In the first part the lifecycle phase is discussed in detail, in a standardized structure. In addition there is general information on principles of processes, teams, roles, functions, positions, tools, and other elements of interest. The second half specifically addresses the processes & functions of the lifecycle stage and are described in detail. Each of these processes & functions is described in terms of: - Activities, methods and techniques; - Interfaces, inputs and outputs; - Metrics and Key Performance Indicators (KPIs); - Implementation, with Critical Success Factors (CSFs), challenges, risks & traps. A reference list of used sources is provided, as well as the official ITIL Glossary and a list with acronyms. | ||
| soort artikel | computerboeken | ||
| ons bestelnummer | 15401-A6 | ||
| titel | ITIL Lifecycle Approach Based on ITIL V3 Suite [bundle of 5 Management Guides] | ||
| subtitel | BEST PRACTICE | ||
| onderwerp | itil version 3 | ||
| uitgever | Van Haren Publishing [VHP ] | ||
| website uitgever | www.vanharen.net | ||
| ISBN-13 | 978-90-8753-108-9 | 978-9087531089 | 9789087531089 | ||
| ISBN-10 | 90-8753-108-7 | 9087531087 | ||
| gepubliceerd in | 2008 | ||
| dit boek behandelt | UK versie | ||
| taal van het boek | Engels | ||
| aantal bladzijden | 819 | ||
| uitvoering | softcover | ||
| Nederlandse distributie | Computercollectief BV | ||
| artikelcode fabrikant | 978-90-8753-108-9 | ||
| barcode | 9789087531089 |
| naar uitvoerig | compact overzicht | Nog 38 andere boeken over itil version 3 | ||
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