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| computerboeken » algemeen of platformonafhankelijk » theorie » it management » itil version 3 | ||
![picture of ITIL Lifecycle Approach Based on ITIL V3 Suite [bundle of 5 Management Guides], computer book from Van Haren Publishing](/vidjpg/0066756v.jpg "picture of ITIL Lifecycle Approach Based on ITIL V3 Suite [bundle of 5 Management Guides], computer book from Van Haren Publishing") | ITIL Lifecycle Approach Based on ITIL V3 Suite [bundle of 5 Management Guides]BEST PRACTICEVan Haren Publishing | 2008 | 819 pagesA bundle of the following guides: - Continual Service Improvement based on ITIL V3, a Management Guide - Service Design based on ITIL V3, a Management Guide - Service Operation based on ITIL V3, a Management Guide - Service Strategy based on ITIL V3, a Management Guide - Service Transition based on ITIL V3, a Management Guide our price € 83,74 incl. VAT (€ 79,00 excl. VAT) — ISBN: 9789087531089 | 9087531087 |
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Delivery charges only € 1,95 (for orders over 19 euro within Nederland, below € 4,95) | ||||
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| This Management Guide set consists of 5 books:
- Continual Service Improvement based on ITIL V3 - ISBN: 978 90 8753 128 7 - Service Strategy based on ITIL V3 - ISBN: 978 90 8753 124 9 - Service Operation based on ITIL V3 - ISBN: 978 90 8753 127 0 - Service Transition based on ITIL V3 - ISBN: 978 90 8753 126 3 - Service Design based on ITIL V3 - ISBN: 978 90 8753 125 6 The books are divided into two parts: In the first part the lifecycle phase is discussed in detail, in a standardized structure. In addition there is general information on principles of processes, teams, roles, functions, positions, tools, and other elements of interest. The second half specifically addresses the processes & functions of the lifecycle stage and are described in detail. Each of these processes & functions is described in terms of: - Activities, methods and techniques; - Interfaces, inputs and outputs; - Metrics and Key Performance Indicators (KPIs); - Implementation, with Critical Success Factors (CSFs), challenges, risks & traps. A reference list of used sources is provided, as well as the official ITIL Glossary and a list with acronyms. | ||
| category | computer books | ||
| our order code | 15401-A6 | ||
| title | ITIL Lifecycle Approach Based on ITIL V3 Suite [bundle of 5 Management Guides] | ||
| subtitle | BEST PRACTICE | ||
| subject | itil version 3 | ||
| publisher | Van Haren Publishing [VHP ] | ||
| web site publisher | www.vanharen.net | ||
| ISBN-13 | 978-90-8753-108-9 | 978-9087531089 | 9789087531089 | ||
| ISBN-10 | 90-8753-108-7 | 9087531087 | ||
| published in | 2008 | ||
| this book covers | UK version | ||
| language | Engels | ||
| number of pages | 819 | ||
| cover | softcover | ||
| Dutch distribution | Computercollectief BV | ||
| manufacturer code | 978-90-8753-108-9 | ||
| bar code | 9789087531089 |
| to detailed | compact overview | 38 more books about itil version 3 | ||
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