Academic Service | 2005 | 259 blz., hardcover | Sjors van Leeuwen

CRM in de praktijk is een praktische handleiding voor het succesvol implementeren van CRM als bedrijfsstrategie. Het verschilt van vele andere publicaties over dit onderwerp doordat het een integrale beschrijving geeft van de meest uiteenlopende facetten van CRM

Leerboek voor gebruikers, geschikt voor beginners en gevorderden

boek | 8769-F0 | € 33,95 (32,03 excl. BTW) | ISBN: 9789052614410 / 9052614415 | Nederlands

Addison Wesley US | 2002 | 307 blz. | Jill Dyché

A Business Guide to Customer Relationship Management

Tutorial for Users, Beginning and Intermediate Level, behandelt US versie

boek | 8730-E5 | € 31,90 (30,09 excl. BTW) | ISBN: 9780201730623 / 0201730626 | Engels US

Osborne - McGraw-Hill | 2009 | 474 blz. | Michael D. Lairson

Plan, build, and distribute data-rich business intelligence reports with ease. Oracle CRM On Demand Reporting details the entire report-building process and explains how to use the powerful features available in Answers On Demand to create and share comprehensive, integrated reports. The book includes proven strategies for report design and development, real-world examples, formatting tips, advanced reporting techniques, and sample formulas. Convert disparate corporate data into actionable business intelligence with help from this detailed guide.

Tutorial for Developers, Intermediate and Advanced Level, behandelt US versie

boek | 15032-A0 | € 39,90 (37,64 excl. BTW) | ISBN: 9780071593045 / 0071593047 | Engels US

Packt Publishing | 2006 | 313 blz. | Michael J.R. Whitehead

Introduce the leading Open Source CRM applications into your small/mid-size business with this systematic, practical guide

Tutorial for Users, Beginning and Intermediate Level, behandelt UK versie

boek | 8861-F6 | € 58,30 (55,00 excl. BTW) | ISBN: 9781904811688 / 190481168X | Engels

Packt Publishing | 2007 | 277 blz. | Mark Alexander Bain

Learn the application and database architecture of this open-source CRM and develop and integrate your own modules and custom workflows

Tutorial for Developers, Intermediate and Advanced Level, behandelt UK versie

boek | 13052-A7 | € 39,90 (37,64 excl. BTW) | ISBN: 9781847192066 / 1847192068 | Engels

Wiley | 2009 | 346 blz. | Karen S. Fredricks

Learn to:
- Download, install, and start using SugarCRM
- Improve your sales performance
- Transfer information easily between users
- Provide great service to your customers

Tutorial for Users, Beginning and Intermediate Level, behandelt US versie

boek | 15027-A6 | € 22,90 (21,60 excl. BTW) | ISBN: 9780470384626 / 047038462X | Engels US

Wiley | Graham Walker, Evan Goldberg

boek | 13457-A2 | ca. € 20,90 (19,72 excl. BTW) | ISBN: 9780470191071 / 0470191074 | Engels US