Microsoft Press | 2009 | 441 blz. | Mike Snyder, Jim Steger, Kara O'Brien, Brendan Landers

Whether you're in sales, marketing, or customer service - quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With Step by Step, you set the pace - building and practicing the skills you need, just when you need them!

Tutorial for Users, Beginning and Intermediate Level, behandelt US versie 4.0 voor Windows

boek | 14491-A3 | € 23,90 (22,55 excl. BTW) | ISBN: 9780735625761 / 073562576X | Engels US

Microsoft Press | 2009 | 596 blz. | Jim Steger, Mike Snyder, Brad Bosak, Corey O'Brien, Philip Richardson

Design high-value solutions with guidance from Microsoft Dynamics CRM experts.
Get answers to common questions about setting up the design environment and building custom solutions with Microsoft Dynamics CRM. Delve into core architecture, tools, and techniques, and learn how to exploit powerful customization features.
Authored by industry-leading experts, this book shows how to deliver intelligent CRM solutions that meet the unique challenges and requirements of your business.

Tutorial for Developers, Intermediate and Advanced Level, behandelt US versie

boek | 14428-A6 | € 46,90 (44,25 excl. BTW) | ISBN: 9780735625945 / 0735625948 | Engels US

Microsoft Press | 2008 | 615 blz. | Mike Snyder, Jim Steger

Customize Microsoft Dynamics CRM for your business - with or without programming.
Configure, adapt, and extend Microsoft Dynamics CRM - with in-depth information from the experts. Whether you're an IT professional, a developer, or a power user, this in-depth guide gives you real-world guidance on how to make Microsoft Dynamics CRM work the way you do.

Tutorial for Users, Beginning and Intermediate Level, behandelt US versie 4.0

boek | 13488-A3 | € 35,90 (33,87 excl. BTW) | ISBN: 9780735623781 / 0735623783 | Engels US

Packt Publishing | 2008 | 151 blz. | Anil Kumar Gupta

This book discusses the methodology to ensure quality standards in Dynamics AX customization projects and IBI-compliant ISV application development. This book will ensure that the reader is aware of the quality expectations from Dynamics AX-based ERP solutions, what best practices need to be followed to meet the quality expectations, and what is the strategy to test Customized Dynamics AX ERP applications.

Tutorial for Users, Intermediate and Advanced Level, behandelt UK versie

boek | 14075-A8 | € 32,80 (30,94 excl. BTW) | ISBN: 9781847192912 / 1847192912 | Engels UK

Sams | 2008 | 846 blz. | Marc J. Wolenik, Damian Sinay

Microsoft Dynamics CRM 4.0 Unleashed presents start-to-finish guidance for planning, customizing, deploying, integrating, and managing Dynamics CRM in your unique business and technical environment. Authored by two leading Microsoft Dynamics implementers, this book systematically explains how the system works, why it works that way, and how you can leverage it to its fullest advantage.

Tutorial and Reference for Administrators, Intermediate and Advanced Level, behandelt US versie 4.0

boek | 14044-A3 | € 51,90 (48,96 excl. BTW) | ISBN: 9780672329708 / 0672329700 | Engels US

Wiley | 2008 | 408 blz. | Joel Scott, David Lee, Scott Weiss

Microsoft Dynamics CRM means business! Here's what you need to get going now with this customer relationship management solution. Discover how to set up CRM 4, navigate and customize the system, use it to work with your accounts and contacts, collect leads, forecast sales, run reports, and much more.

Tutorial for Users, Beginning and Intermediate Level, behandelt US versie 4 voor Windows

boek | 14433-A5 | € 20,90 (19,72 excl. BTW) | ISBN: 9780470343258 / 0470343257 | Engels US