Equity Press | 2006 | 153 blz. | Scott Cameron

Key interview topics include: The most important configuration settings to know; SAP CRM tables and transaction codes; Certification examination questions; Organization model, business partners & replication; User management, transport system, patches, and upgrades; Sales orders, business warehouse data, and BADIs; Everything a CRM resource needs to know before an interview

Tutorial for Users, Intermediate and Advanced Level, behandelt US versie

boek | 13231-A9 | € 49,90 (47,08 excl. BTW) | ISBN: 9781933804149 / 1933804149 | Engels US

Galileo Press - SAP Press | 2008 | 405 blz. | Srini Katta

If you're searching for a customer relationship management tool to help you achieve customer-driven growth and the ability to attract and retain quality customers, SAP CRM offers you all the tools you need. So, whether you're considering implementing SAP CRM, you're a project leader looking for details on how it works, or you're new to SAP, this reader-friendly guide is the resource you need. It details all of the functionality and provides practical insights into how it works in the real world.

Tutorial for Users, Beginning and Intermediate Level, behandelt US versie

boek | 13692-A2 | € 39,95 (37,69 excl. BTW) | ISBN: 9781592291731 / 1592291732 | Engels US

Galileo Press - SAP Press | 2006 | 261 blz., hardcover | Thorsten Wewers, Tim Bolte

- Introduction and architecture of IC WinClient, IC WebClient and IC Management
- Customizing and enhancement of Action Box, Workspaces, Agent Inbox, Email Response Management and much more
- Including technical example scenarios based on company projects

Tutorial for Users, Intermediate and Advanced Level, behandelt UK versie

boek | 11640-A3 | € 69,90 (65,94 excl. BTW) | ISBN: 9781592290673 / 1592290671 | Engels

Galileo Press - SAP Press | 2004 | 462 blz., hardcover | Rüdiger Buck-Emden, Peter Zencke

Discover all of the most critical functionality, new enhancements, and best practices to maximize the potential of mySAP CRM

Tutorial for Users, Beginning and Intermediate Level, behandelt UK versie

boek | 10362-A6 | € 59,95 (56,56 excl. BTW) | ISBN: 9781592290291 / 1592290299 | Engels

Galileo Press - SAP Press | 2009 | 276 blz., hardcover | George Fratian

- Teaches you how to prepare for an effective SAP CRM Implementation
- Explains how to plan for integrating the SAP system with existing systems
- Includes practical, real-world examples and case studies of effective implementation strategies

Tutorial for Administrators, Intermediate and Advanced Level, behandelt US versie

boek | 14649-A0 | € 69,95 (65,99 excl. BTW) | ISBN: 9781592291960 / 1592291961 | Engels US

Galileo Press - SAP Press | 2007 | 407 blz., hardcover | Juliane Bode, Thomas Schröder, Stephan Golze

- Input and output processing basics, validation, BDoc modelling, groupware integration, data exchange, and more
- Optimization measures for queues, mass data processing, distribution model, and Replication & Realignment
- Numerous tips, directly from SAP Active Global Support

Tutorial for Administrators, Intermediate and Advanced Level, behandelt UK versie

boek | 12891-A9 | € 69,95 (65,99 excl. BTW) | ISBN: 9781592291212 / 159229121X | Engels

Galileo Press - SAP Press | John Burton

This is a must-have resource for anyone interested in learning how to optimize and maximize the SAP CRM Interaction Center. It introduces you to the SAP CRM Interaction Center and provides guidance on how to get the most from it through customization and enhancement. Each chapter describes specific functions in the Interaction Center and why they are useful, and then goes on to demonstrate how to use and customize these functions.

boek | 14765-A7 | ca. € 69,90 (65,94 excl. BTW) | ISBN: 9781592291977 / 159229197X | Engels US

Galileo Press - SAP Press | Markus Kirchler, Dirk Manhart

This book is your complete guide to the service component of SAP Customer Relationship Management (SAP CRM) 2007, including coverage of functionality, implementation, customization, and Master Data. Readers get an overview of the functionalities of the service component of SAP CRM 2007, learn how to map them in the SAP system, and gather valuable information from two real-life customer examples.

boek | 14814-A7 | ca. € 69,95 (65,99 excl. BTW) | ISBN: 9781592292066 / 1592292062 | Engels US