Academic Service | 2008 | 315 blz. | Daniël Smits

IT-governance gaat over de inrichting van de besturing van onze IT, die is verweven met de business. Organisaties hebben hier vaak moeite mee. Dit was voor de werkgroep IT-governance van het Nederlands Architectuur Forum de directe aanleiding om gezamenlijk dit boek te schrijven.
Dit boek bevat een serie atikelen. Deze behandelen concepten en laten zien hoe verschillende organisaties omgaan met de IT-besturingsproblemateik in haar volle breedte.

Leerboek voor gebruikers, geschikt voor gevorderden en experts

boek | 14742-A4 | € 37,50 (35,38 excl. BTW) | ISBN: 9789012128247 / 9012128242 | Nederlands

Academic Service | 2007 | 159 blz., hardcover | Henk Zwaan, Wilchard Steenbakkers

Dit boek presenteert een raamwerk voor IT-governance, waarbij zowel vanuit het perspectief van de business als dat van de IT naar de besturing van de IT-organisatie is gekeken. Het portfoliodenken, dat ten grondslag ligt aan deze benadering, is vergelijkbaar met puzzelen.

Leerboek voor gebruikers, geschikt voor beginners en gevorderden

boek | 13215-A3 | € 39,75 (37,50 excl. BTW) | ISBN: 9789012123303 / 9012123305 | Nederlands

Van Haren Publishing | 2008 | 298 blz. | Dr Grad J Selig

This innovative book is divided into nine chapters, which cover the three critical pillars necessary to develop, execute and sustain a robust and effective IT governance environment - leadership and proactive people and change agents, flexible and scalable processes and enabling technology.

Tutorial for Users, Intermediate and Advanced Level, behandelt UK versie

boek | 14395-A1 | € 42,35 (39,95 excl. BTW) | ISBN: 9789087531195 / 9087531192 | Engels

Van Haren Publishing | 2008 | 205 blz. | Dr Gad J Selig

This concise book brings readers the key points to be considered in an IT governance implementation program. Derived from the highly praised Implementing IT Governance A Practical Guide to Global Best Practices in IT Management this title covers the key points and action lists for a sustainable and effective IT governance environment.

Tutorial for Users, Intermediate and Advanced Level, behandelt UK versie

boek | 14813-A8 | € 15,85 (14,95 excl. BTW) | ISBN: 9789087532161 / 9087532164 | Engels

Van Haren Publishing | 2008 | 198 blz.

ISO/IEC 20000 is the corporate standard for achieving quality within IT Service Management.
Part A of this title covers the step-by-step description of the ISO/IEC 20000 implementation process;
Part B contains real case studies from organizations who have succesfully achieved ISO/IEC accreditation.

boek | 14337-A1 | € 42,35 (39,95 excl. BTW) | ISBN: 9789087530822 / 908753082X | Engels

Van Haren Publishing | 2008 | 226 blz. | itSMF International

This Official itSMF Guide is the global, authoritative guide to this important worldwide standard and contains the following:
- The principles of IT Service Quality Management;
- Understanding the position of ISO/IEC 20000 in IT service;
- The specifications and code of practice for ISO/IEC 20000;
- The itSMF Netherlands benchmark;
- Preparation for the individual ISO/IEC 20000 Foundation exams.

Tutorial for Users, Beginning and Intermediate Level

boek | 13406-A2 | € 52,95 (49,95 excl. BTW) | ISBN: 9789087530815 / 9087530811 | Engels

Van Haren Publishing | 2006 | 71 blz.

This book is aimed at a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experts in (IT) service provision, to those who are looking for a suitable approach to quality improvement issues

Tutorial for Users, Beginning, Intermediate and Advanced Level, behandelt UK versie

boek | 10270-A8 | € 15,85 (14,95 excl. BTW) | ISBN: 9789077212790 / 9077212795 | Engels

Van Haren Publishing | 2007 | 150 blz. | itSMF-NL

First, it is a quick-reference guide to IT governance for people that are not acquainted with this field of work. Second, it is a high-level introduction to ISACA's freely available framework 'CobiT' that will encourage further study. Please note that this guide follows the process structure of CobiT, since we found that to be best practice, but it differs from CobiT in several ways, adding new information to the structure, especially from the perspective of IT service management.

Tutorial and Reference for Users, Beginning, Intermediate and Advanced Level, behandelt UK versie

boek | 12246-B9 | € 22,00 (20,75 excl. BTW) | ISBN: 9789087531164 / 9087531168 | Engels