- ITIL en dienstverlening (ACA ) EUR 28,95
- IT Infrastructure Library - Compleet - Foundation (E3 ) EUR 84,80
- Foundations of IT Service Management: op basis van ITIL (VHP ) EUR 31,75
- Service Level Management - the ITIL Process in SAP Operations (GALi) EUR 68,00
- Implementing ITIL Configuration Management (IBMp) EUR 31,90
- Implementing ITIL Change and Release Management (IBMp) EUR 34,90
- itSMF: IT Security Management - pocket guide (ITSm) EUR 11,90
- itSMF: Planning to Implement Service Management - pocket guide (ITSm) EUR 11,90
- Application Management - Best Practice (TSOb) EUR 84,90
- Best Practice for ICT Infrastucture Management (TSOb) EUR 84,90
- Best Practice for Planning to Implement Service Management (TSOb) EUR 84,90
- Best Practice for Security Management (TSOb) EUR 59,90
- Best Practice for Service Support (TSOb) EUR 84,90
- Best Practice for Service Delivery (TSOb) EUR 84,90
- Business Perspective: The IS View on Delivering Services to the Business (TSOb) EUR 84,90
- Business Perspective 2: The Business View on Successful IT Service Delivery (TSOb) EUR 35,00
- pc/mac CD-ROM Interactive Passing the PRINCE2 Examinations (TSOb) EUR 34,90
- Introduction to ITIL (TSOb) EUR 45,90
- ITIL Key Element Guide Continual Service Improvement (TSOb) EUR 11,90
- Software Asset Management (TSOb) EUR 45,90
- Foundations of IT Service Management based on ITIL (VHP ) EUR 42,35
- Operations Management, a new process (VHP ) EUR 16,90
- Release and Control for IT Service Management based on ITIL (VHP ) EUR 49,50
- Service Management Process Maps (VHP ) EUR 42,35
- ITIL V3 Small-Scale Implementation Book (TSOb) verwacht!
- ABC of ICT: The Exercise Workbook (VHP ) verwacht!
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