- Het doel, de weg en de rugzak (VHP ) EUR 38,45
- IT Service Management best practices, deel 2 (VHP ) EUR 74,10
- IT Service Management best practices, deel 3 (VHP ) EUR 74,10
- IT Service Management best practices, deel 4 (VHP ) EUR 74,10
- IT Service Management, een leerboek (VHP ) EUR 38,45
- A Dictionary of IT Service Management (ITSm) EUR 12,90
- IT Service Management v2.1.b (ITSm) EUR 16,90
- Implementing Metrics For IT Service Management (VHP ) EUR 104,94
- IT Service Management From Hell! (VHP ) EUR 12,70
- IT Service Management FROM HELL! Version 3: The Upgrade Edition (VHP ) EUR 12,70
- IT Service Management - An Introduction (VHP ) EUR 63,55
- METRICS for IT Service Management (VHP ) EUR 42,35
- Defining IT Success through the Service Catalog (VHP ) EUR 42,35
- Service Agreements - A Management Guide (VHP ) EUR 22,00
- Service Management Strategies that Work (VHP ) EUR 42,35
